Order queue
- Online storepicking
- Marketplacepaid
- Retail storehanded over
Orders keep coming around the clock
Order queue
Warehouses and stock, products and prices, orders and customers, marketplaces, your own store and app, campaigns and chats — one system instead of a dozen services someone has to wire together.
Sales and messaging channels
8+
store, app, marketplaces, retail, chats, email, SMS, push
Working window
1
warehouses, orders, customers, campaigns
Customer profile
1
purchases, conversations, loyalty, returns
Services in between
0
there is nothing left to wire together
Every day someone in the company reconciles by hand stock, prices, orders, returns and reports.
Vasko puts one window in its place: warehouses and stock, catalogue and prices, orders, customers and campaigns, your own store and app, marketplaces and retail. Run as many channels as the business needs — the data underneath is single, so there is nothing to reconcile.
Stock, storefront, orders, customers and campaigns are parts of one system — not a set of services with someone moving data between them by hand.
Catalogue, search, cart, checkout and the customer account — your store on your domain. It keeps no copy of the catalogue: it shows the same products, prices and stock the warehouse sees.
Purchases, order statuses, loyalty, push notifications and support stay with the customer after the first order — under your brand and on the same data as the store.
One catalogue and one stock ledger: what sits in each warehouse, what is reserved, what is in transit. You change a price or a quantity in one place and every channel changes at once.
An order from any channel lands in a single queue: status, owner, deadline. Reservation, invoice, shipment and the notification to the customer follow rules — not a manager remembering to do them.
One path for an order — no matter where it came from.
Marketplaces connect to the same catalogue and stock: prices and quantities go out on their own, orders come back into the shared queue. Retail stores draw on the same stock, and the marketplace fee goes straight into the margin calculation.
SMS, email and push go out from the same system that holds the orders and the customers: an abandoned cart, a delivery status, a customer worth winning back, a promotion for a segment. Chat and bot continue the same conversation, and the operator receives it together with the purchase history.
Purchases, enquiries, loyalty points and returns gather in one profile no matter the channel — even when someone starts in a chat and finishes in a store. The same data builds the segments your next campaign goes to.
Payment, shipment, returns and fees continue one process. You see not turnover, but what is actually left after the marketplace, the delivery and the discount.
As many channels as the business needs.
One window.
A store, an app, a marketplace, a retail point or a new way of reaching customers connects to a system that already runs. There is no need to set up the catalogue, the stock, the orders and the customers again.
No. You can start with stock and orders, with the online store or with the app, and connect the rest later — to a catalogue that is already built and a customer history that is already there. Channels are added one at a time, and each new one runs on the same data.
Not necessarily. Vasko becomes the shared data layer: the accounting system remains the source for its own part, while the channels receive consistent stock and prices. The exchange works both ways, so there is no need to duplicate reference data and maintain it in parallel.
On the selling side: your own online store and app, marketplaces, retail points and wholesale shipments. On the messaging side: SMS, email, push and chats. The same prices, stock and customer history apply everywhere, and marketplace fees land in the margin calculation instead of getting lost between reports.
Stock is reserved the moment an order is placed and written off on shipment, so channels never sell the same item twice. A cancellation or a return puts the item back into free stock the same way, with no manual correction.
Sales come from several channels, the customer writes wherever it suits them, and expects the same availability, the same price and the same answer — no matter where the conversation began.
There are more orders than a manager can hold in their head. Customers already expect an app, support and a clear status for their purchase.
Three marketplaces, different commissions and prices. You need the real margin per product, not the total turnover for the month.
Individual prices, reservations for shipment and the eternal question: what is genuinely free in the warehouse right now.
Stores, the online shop and the app share one stock pool, while the customer continues the conversation without explaining the task again.
We will show it on your own range: how warehouses, sales channels and customer communication come together in one window — and what it takes on your side.
Write to us — we will show it on your assortment and channels.